KYC Verification ​(Know Your Customer)

 

Bookee is regulated by the UK Gambling Commission and has a licensing obligation to perform age verification and KYC checks. This is for the security of both us and our customers. 

We are obligated to positively identify our customers and confirm that they are over the age of 18.

The KYC process helps us provide our best service, and ensures minimal disruption to your gaming enjoyment.

All bookmakers regulated by the UK Gambling Commission are required to carry out such checks.

How to complete the KYC process:

  • Provide a photo of your ID: Passport or driving licence (both sides)

  • Provide a photo of the card used to deposit with. Both sides are required. For security reasons, the first 6 and last 4 digits of the card must be visible. You should cover up the CVV code (usually found on the back of the card).

  • Provide a photo of a recent proof of address dated within the last three months. For fastest processing by our Verification Team, please provide a bank statement or utility bill.​​

    • Other options include:​

      • Local authority tax bill / council tax bill (currenty year)​

      • Tax bill (current year)

      • Residency certificate issued by local government authority (dated within the last 3 months)

When you have these ready, please send these in an email to support@bookee.co.uk

The information you provide will be treated in the strictest confidence in accordance with our Privacy Policy and will only be viewed by members of our Compliance team handling the process.

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The website is operated and managed by EveryMatrix Software Ltd., a company bearing registration number  C51832,  and  having  its  registered  address  at  Suite  1A,  Level  5,  Portomaso  Business  Tower, Vjal Portomaso, St. Julian’s, STJ 4011, Malta.  EveryMatrix Software Ltd. is licensed and regulated by virtue  of  a  Combined  Remote  Operating  License  number  000-039383-R-319384  issued  on  1st November 2014 by the United Kingdom Gambling Commission. Payments  are  processed  by MoneyMatrix Ltd,  on  behalf  of EveryMatrix Ltd. MoneyMatrix Ltd  was incorporated under the laws of Malta, bearing company registration number C64593 and having its registered address at Level 5, Suite 1B, Portomaso Business Tower, St Julians, Malta.

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