General Terms & Conditions

You may on occasion be requested to provide proof-of age/identification information as part of our KYC procedures.

Bookee reserves the right to ask any customer to provide documentation in order to establish the customer's identity before crediting them with any bonus token or cash as part of any promotion/offer.

You must be at least 18 years of age to bet or participate in this promotion. Underage entry will be deemed void.

Only one Sign-Up bonus per customer. New customers will be given the sign-up bonus based on their first applicable bet/s. This would mean that new customers placing a bet in their first week on a Price Boost designed for new customers would forego any general sign-up bonus seen on our site or on advertisers such as a Bet 10 Get 10. 

We reserve the right to void bets on clearly labelled Price Boosts when customers have already received a Sign-Up bonus in the previous 7 days.

In most cases, offers are limited to one time only redemption per person / account / family / legal registered address / email address / telephone number / payment account / IP address.

During the promotion, strict rules regarding multiple account or bonus abuse will be enforced. Bookee reserves the right to disqualify from the promotion and/or the App any player suspected of entering more than one account in the promotion. The decision on what activity constitutes multiple account abuse will be made at the sole discretion of Bookee management.

Sign-Up offers, as well as further promotions and offers are intended for recreational customers who actively risk funds with the intention of winning. Our offers are only valid for customers under our Fair Use policy. We reserve the right to restrict and remove bonuses from customers that appear to be exploiting promotional offer/s without ever demonstrating any degree of risk with personal funds or serious intention to play.

Promotions advertised as "Risk Free", "Bookee Risk-Free", "nearly Risk-Free", "Money Back" or "Bookee Money Back" entail a customer being refunded a portion of their stake up to a specified amount (£10 unless otherwise stated) if the customer loses the first qualifying bet. Such bets will be refunded as a Free Bet token unless otherwise stated. 

Any offer described as "Deposit Match", "Bet £10 Get £10" or any similar offer requires a qualifying bet to be placed at odds equal to or greater than 4/5 (1.80), in order for the free bet to be subsequently credited.

We reserve the right to refuse/void free bets, promotional offers or price boosts on our regular promo offers when a customer has placed three successive bets using free bet tokens, on price boosts, or on our ongoing promotions for regular customers without placing real cash bets in between. A real cash bet is defined as a bet of £10 or more at odds greater than 4/5.

Customers that learn of Bookee promotions through Matched Betting websites or any website that does not have the explicit permission from Bookee to promote Bookee promotions will be deemed ineligible from all Bookee promotions. The decision of Bookee is final in respect of any disputes relating to customers who are deemed to have signed up via Matched Betting websites who promote offers to customers who have no intention of becoming regular customers of Bookee.

During the promotion strict rules regarding player behaviour will be enforced. Bookee reserves the right to take action if it believes a player is engaging in any fraudulent or illegal activity (including participation that would be a breach in the local law of their jurisdiction) and to take action against any player found to be abusing any aspect of the promotion. Such action includes, but is not limited to, exclusion or suspension from Bookee, and the confiscation of rewards earned as a result of the abuse. The decision on what activity constitutes abuse of the promotion lies with Bookee in its sole discretion.

Our promotions/offers are generally limited to the first 500 eligible customers. This will be increased in most cases unless we decide to remove the offer from the App, social media and advertisers.


Please contact if you are unsure as to whether the promotion/offer is still valid.

In the case of promotions/offers where a Bet Token rather than cash is awarded, the bet token/s will expire within 7 days of issue.

We reserve the right to change the terms and length of the promotion at any time.

The decision of Bookee is final in respect of any matter concerning or related to competitions and promotions.

We reserve the right to withdraw the availability of any bonus/promo offer to any customer or group of customers.

All promotions in the form of Free Bets can be credited in 2 or more separate installments. 

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The website is operated and managed by EveryMatrix Software Ltd., a company bearing registration number  C51832,  and  having  its  registered  address  at  Suite  1A,  Level  5,  Portomaso  Business  Tower, Vjal Portomaso, St. Julian’s, STJ 4011, Malta.  EveryMatrix Software Ltd. is licensed and regulated by virtue  of  a  Combined  Remote  Operating  License  number  000-039383-R-319384  issued  on  1st November 2014 by the United Kingdom Gambling Commission. Payments  are  processed  by MoneyMatrix Ltd,  on  behalf  of EveryMatrix Ltd. MoneyMatrix Ltd  was incorporated under the laws of Malta, bearing company registration number C64593 and having its registered address at Level 5, Suite 1B, Portomaso Business Tower, St Julians, Malta.

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